Total Quality Management (TQM)

Resource Center is a knowledge based website aimed to share TQM Articles, Case Studies and TQM Application experiences. It is a center to explore knowledge in Implementing TQM to achieve Business Excellence .

How to implement TQM using Baldrige Criteria to achieve Business Excellence and stay ahead of competitions ?

TQM is a very broad initiatives that many organizations have jumped into the band wagon. Many organizations started the TQM journey, implemented it but not able to sustain its initiatives.

Implementing TQM alone cannot ensure its success. The leader has to drive the implementation in accordance to the TQM principles and keep up its momentum.

Why bother then?  It is believed that many organizations implemented TQM are able to sustain a business growth growth results. These organizations has a sound and systematic approach that makes them a successful TQM organization.

Many of these TQM implementation knowledge and experiences are collected and compiled in the form of TQM Case Studies & Articles. They are  derived from my personal TQM implementation projects as well as from my researches. They are  provided in the form of  links within this website. You are invited to click on those links to explore my TQM implementation library and database.   

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TQM Implementation Case Studies & Articles published in ezinearticles.com

NEW !!  TQM Case studies for immediate download

Implementing TQM is challenging, keeping up with its momentum is an on going process.  With these effort, how do you Measure TQM Successes from your TQM implementation initiatives?

Besides, keeping TQM implementation alive is the biggest challenge of TQM practitioners. Perhaps adopting a continuous sharing and benchmarking in TQM knowledge as a source of information may help to keep your company grows.

Let's  explore  "How to Implement TQM Case Studies & Articles Directory" derived from my TQM Implementation Projects and researches   

In implementing TQM, we often look for benchmarks.  Are Baldrige Winners (Award Recipients)  an indicative to a successful TQM companies? Can TQM implementation in so called TQM companies sustain its business result? The Baldrige Result say it all ...

The Baldrige Criteria has a holistic approach which employed a the Baldrige Eleven Values and Concepts. They have many similarities to the Total Quality Management (TQM) principles. The Baldrige assessment approach covers the Approach, Deployment and Results Areas based on the seven Baldrige criteria categories.

In an effort to keep the Baldrige Criteria current to the business changes and needs, it is revised on a yearly basis.  The latest Baldrige Criteria is published in their website. 

Company Profile

We are a virtual Quality Institute in TQM education and research. Our objective is to share our knowledge and experience in the implementation of Total Quality Management (TQM) to achieve business excellence in today's competitive business environment.

To enhance our service to you, we have included useful FREE TQM Previews and Case Studies, which include TQM models, Business Excellence Models, Process Models, TQM Implementation Projects, Problem Solving Tools, TQM Tools, Process Improvement Teams, TQM teams and Small Group Activities.

We also extend out links to include TQM Implementation Case Studies & Articles Directory and those published via http://ezinearticles.com RSS at this the webpage on TQM Articles

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About Us

We are a group of practitioners in TQM in the Service and Manufacturing Sectors. Our main role is facilitating workshops and hand-holding companies in the implementation of  TQM in Small and Medium Industries. Our TQM facilitation experiences ranged from 3 to 10 years and our work experience is up to 36 years in various positions.

Most of us are trained Belters, as well as Assessors for Business Excellence Model (similar to concepts used in Malcolm Baldrige National Quality Award, USA). Our main objective to put up this TQM related website is to share our experience and knowledge in the implementation of Total Quality Management. Though TQM is generic in nature and to some extend difficult to implement, the case studies and articles etc published in this website can be an additional resource for your research in TQM implementation.

As this site is self-funded TQM website, we will try our best to enhance the content focus on implementation aspect of TQM such that it is most updated and beneficial to busy visitors like you. To help us in this aspect, we would appreciate very much if you could provide us some feedback or suggestion about our website.

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